Privacy Policy

Privacy Policy

Last Updated: 8 September 2026

Diecuts mart (“Diecutsmart”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website, place an order, communicate with us, or use our products and services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. About Diecutsmart

Legal Name: Diecuts mart
Business Type: Company
Website: Diecutsmart / diecutsmart.com

Registered/Business Address:
1st Floor, 40/88/A1,
Sheela's Courtyard,
Opposite SL Plaza, Palarivattom,
Kochi, Ernakulam, Kerala – 682025, India.

Customer Care / Grievance Contact: +91 97461 04643
Grievance Officer: MidhlaJ PA
Customer Care Email: [INSERT CUSTOMER CARE EMAIL]

For privacy-related questions, complaints, or requests, you may contact us using the details provided above.

 

 

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following information:

Information You Provide

This may include:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing and shipping address

  • Order and transaction details

  • Product selections and specifications

  • Quantity, measurements, sizes, colours and other product requirements

  • Artwork, designs, photographs, text, logos and other files submitted for production

  • GST or business information, where applicable

  • Information provided when contacting customer support

  • Information submitted in connection with cancellations, returns, replacements, refunds or complaints

  • Any other information you voluntarily provide to us

Payment Information

Payments may be processed through third-party payment gateways, banks, financial institutions or other authorised payment service providers.

Where payment processing is handled by a third party, that provider may collect and process payment information in accordance with its own privacy policy and terms.

Diecutsmart does not intend to directly store complete card numbers, CVV numbers, banking passwords or similar sensitive payment credentials unless expressly stated otherwise.

Information Collected Automatically

When you access our website, certain technical and usage information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website or source

  • Website usage and interaction information

  • Cookies and similar technologies

This information helps us maintain website security, understand website usage and improve our